Support
Help with Adinand Email Cleaner for iOS and Android, and its Gmail add-on.
Contact us
Need help? Chat with us on WhatsApp — we usually reply within 2 business days.
Prefer email? Write to support@adinandemail.com — same reply time.
Either way, never send email contents or passwords.
When reporting a problem, it helps to include: your device model, iOS/Android version, the app version (shown in Settings), and what you were doing when the issue occurred. Please never include email contents or passwords in a support request — we don't need them and will never ask for them.
The Gmail add-on
Installing. The add-on is free on its Google Workspace Marketplace listing: open the listing and click Install.
Getting help. Use WhatsApp or support@adinandemail.com, as above. It helps to say what the add-on's side panel was showing and what you clicked. Never send email contents or passwords.
What it keeps. Nothing on any server. The only things it stores are the IDs of the emails you just moved to Trash, so Undo works, and the email counts it just measured. Both sit in your own Google account's Apps Script cache and expire after six hours.
Cleanup rules. Rules made by the add-on are ordinary Gmail filters, so they keep working after you uninstall it. Remove any you no longer want first, in the add-on's Cleanup Rules card or in Gmail under Settings → See all settings → Filters and Blocked Addresses (Gmail Help, read 11 October 2026).
Uninstalling. Open workspace.google.com/marketplace/myapps, click the Options icon on Adinand Email Cleaner, choose Uninstall, then Uninstall App (Google Workspace Marketplace Help, read 11 October 2026). To remove its access to your Google Account as well, use myaccount.google.com/permissions.
Outlook.com and Microsoft accounts
On iPhone, iPad and Android, Adinand Email Cleaner also works with Outlook.com, Hotmail and Microsoft work or school accounts. More on the Outlook.com page.
Where do cleaned Outlook.com emails go?
To your Deleted Items folder. Microsoft: “Email is automatically deleted from your Deleted Items folder after 30 days.” and “Items removed from your Deleted Items folder are recoverable for 30 days.” (Microsoft Support, “Recover and restore deleted items in Outlook”, read 28 October 2026)
Where are the auto-trash rules on Outlook.com?
They are ordinary Inbox rules in your mailbox, named “Auto-trash:” and the sender’s address. In Outlook.com, “At the top of the page, select Settings”, then “Select Mail > Rules.” (Microsoft Support, “Manage email messages by using rules in Outlook”, read 28 October 2026) They keep working if you delete the app, so remove any you no longer want.
My work account says it needs admin approval.
Your organisation has limited which apps users can approve themselves. The app gives you a link to send to your IT admin; everything they need is on For IT admins.
Common questions
Does it work on a computer?
Yes, through the free Gmail add-on. Install it from the Google Workspace Marketplace and it runs in the side panel of Gmail on the web. Open any email to see how many you have from that sender, move them all to Trash with one confirmation and an Undo, and add a filter that trashes future ones.
The add-on works one sender at a time from an open email. The iPhone, iPad and Android apps are the ones that scan your whole inbox and list every sender. There is no separate desktop app or browser extension.
Was this app called Zen Inbox Cleaner?
Yes. Adinand Email Cleaner was listed on the App Store and Google Play as Zen Inbox Cleaner until September 2026. It is the same app from the same developer; only the name changed.
Are my emails deleted permanently?
No. Cleaned emails are moved to Gmail Trash, where Google keeps them for 30 days before removing them automatically. You can restore any email from Trash during that window — from the app or directly in Gmail. On an Outlook account, cleaned emails move to your Deleted Items folder instead; on Outlook.com, “Email is automatically deleted from your Deleted Items folder after 30 days.” (Microsoft Support, “Recover and restore deleted items in Outlook”, read 31 October 2026)
A sender disappeared from my dashboard after cleaning. Why?
After you clean a sender's emails, that sender may no longer have inbox emails to show — so they drop off the dashboard list. They'll reappear if they email you again.
Why did cleaning remove more emails than the number shown on the dashboard?
Dashboard counts update as the app finishes scanning your inbox, so a sender's count can grow while a scan is still in progress. The confirmation dialog always shows the exact number that will move to Trash before anything happens.
How does unsubscribe work — and why do I sometimes see a web page?
The app follows the unsubscribe method the sender itself declares in its email headers. If the sender supports one-click unsubscribe, one tap is all it takes. Otherwise the app opens the sender's own unsubscribe page in a secure in-app browser, or falls back to a pre-filled email. The sender processes the request in all cases.
What is an auto-trash rule?
An auto-trash rule automatically moves future emails from a sender you've blocked straight to Trash. It is a real Gmail filter stored on your Google account — you can see, edit, or delete it any time in the app's rules screen or in Gmail itself (Settings → Filters and Blocked Addresses). Rules keep working even if you uninstall the app, so remove any you no longer want.
How much does the Pro plan cost?
The Pro plan is available three ways: a monthly plan at $6.99 per month (₹299 in India), an annual plan at $19.99 per year (₹799 in India), or a one-time lifetime purchase at $59.99 (₹1,499 in India). All three unlock exactly the same features. The monthly and annual plans renew automatically and can be cancelled anytime in your App Store or Google Play settings; the lifetime purchase is a one-time charge with no renewal.
What's included in the free tier?
Cleaning up to 2,500 emails, plus 250 more every month after that (unused monthly emails don't carry over), and up to 3 auto-trash rules, with every privacy protection included. The Pro plan removes the limits, and is available as a monthly plan, an annual plan, or a one-time lifetime purchase.
How do I restore my Pro purchase?
Open Settings → Restore Purchase in the app. Restoration is handled by the App Store (iOS) or Google Play (Android) using the same store account that made the purchase. On iOS, Family Sharing applies to the lifetime purchase.
The app says my session expired or access was revoked.
This happens when the app's Gmail access was revoked (for example from your Google Account settings) or the sign-in expired. Just sign in again with Google — your auto-trash rules are unaffected, since they live on your Google account.
Delete your data / remove the app's access
Adinand Email Cleaner keeps no data on any server — everything lives on your device and in your own Google or Microsoft account. To remove it:
Gmail accounts
- In the app (recommended): open Settings → Delete Account & Data. This revokes the app's Gmail access with Google and wipes all local data on the device, including the free-tier usage counter. You can also use Sign Out (wipes local data and tokens) or Revoke Gmail Access (revokes with Google, keeps your usage counter).
- From your Google account: visit myaccount.google.com/permissions, find Adinand Email Cleaner and choose Remove Access. Then uninstall the app to clear the local cache.
- Auto-trash rules: any rules you created are standard Gmail filters on your Google account and stay after uninstall — delete them in the app's rules screen first, or in Gmail under Settings → Filters and Blocked Addresses.
Outlook.com and Microsoft accounts
- In the app: open Settings → Delete Account & Data. This deletes that account’s locally stored sender lists, cleanup rules list and unsubscribe history, and its sign-in on this device. Your Outlook messages and Deleted Items folder are not affected. The app cannot withdraw its permission on Microsoft’s side for you; the steps below cover what Microsoft documents.
- Work or school account: in the My Apps portal, “select ... when you hover over an app in the My Apps portal, then select Manage your application”, and “You can revoke any of the permissions you consented to by selecting Revoke Permissions”. Permissions your administrator granted for everyone are listed separately and “You can’t revoke these permissions because the administrator consented to them” (Microsoft Support, “Edit or revoke application permissions in the My Apps portal”, read 28 October 2026) — ask your IT admin, who can follow these steps.
- Personal Microsoft account (Outlook.com, Hotmail, Live): we could not find a Microsoft help page that explains where a personal account lists the apps it has allowed, so we will not guess at the menu path here. Write to support@adinandemail.com and we will help.
- Inbox rules: rules the app created stay in your mailbox after you uninstall. Delete them in the app’s rules screen first, or in Outlook.com: “In the rule you want to delete, select More actions (⋯) > Delete rule” (Microsoft Support, “Manage email messages by using rules in Outlook”, read 28 October 2026).
Full details are in the Privacy Policy (section 5, "Data Deletion & Account Revocation").